Frequently Asked Questions
Q & A for prospective in home usage testers (product testers from home):
Candidates must be located in the United States to apply.
There is no purchasing of products or payment required by our product testers. Product testers will have products shipped to their homes. When the tests are completed, our product testers will be required to ship the product back to an address specified by OAPE. Return shipping charges for the products will be covered by OAPE.
To become an in home usage tester (IHUT) you will need to establish your demographic details and comprehensive consumer profile details with the aid of two or three consumer research firms we work with. Consumer research surveys and opinions will be used at this phase of your application to discover a comprehensive assortment of products you could test based on your consumer profile. Following your consumer profile becoming established, we'll notify you if you qualify for an in home usage test that fits your demography, buyer profile, our client’s needs, and other criteria.
We assure our product testers a minimum of 20 hours per week, that's why it is at the forefront and of utmost importance to correctly and accurately answer the questionnaires we use. Your answers to these questions allow us to establish a comprehensive selection of products you could test. Product testing assignments assigned to our product testers may include multiple products to test over several weeks. Guaranteed work hours will be specified at the beginning of each product testing assignment deployed to our product testers.
Products can vary from home electronics all the way to small kitchenette accessories and appliances.
Our products that require testing are constantly evolving. However one thing that always remains consistent is that our products will be everyday personal home based products that residence can have delivered to them, and be able to practically test the products in their homes.
Following the initial creation of your profile with the consumer research companies we work with, they'll carry on with building your comprehensive consumer profile during the next few days. If a testing opportunity arises, you will hear from us within 9 days of receiving your application. If you do not hear from us within this time frame, it likely means that there's no in home usage test assignments that compliment your particular demographics, consumer profile and our client's needs at this specific moment. However, your details will be active in our system of potential in home usage testers for future projects. OAPE will notify you the moment an in home usage test project that suits your demographics, consumer profile, and our client's needs comes up.
If you are selected by OAPE to become an in home usage tester based on your demographics and consumer profile you established with the consumer research companies we work with, we'll contact you by email. We will request your home address to send you products to test. Product testers may also have to sign and send non-disclosure agreements back to OAPE before the products are shipped to their residence. This is done to help protect intellectual property of our clients new products and prototypes before they are rolled out to market.
Please understand that your prospective employer is Online American Product Evaluators, not the consumer research firms we work with. We use these consumer research companies just to collect your demographics, detailed consumer profile and construct a broad assortment of products you could test with OAPE. We work with these trusted consumer research firms because they're experts in the industry of consumer research and also because of their sound policies to protect consumers security and privacy on their platforms.
For consumer opinions regarding new products, in home usage testing projects surface less frequently than consumer research surveys. This is because product manufacturers typically first conduct consumer research surveys with illustrations and narrations of their new products. Product manufacturers prefer gathering consumer feedback through this method first, they then move on to the product testing phase. Those desiring to establish themselves as product testers with OAPE are advised to build a profile with several consumer research companies, as this heightens the prospect of being selected to take part in an upcoming assignment.
Our in home product testers are compensated after each assignment is finished. In most cases our assignments last between 2 and 3 weeks. Methods of compensation available are by mailed check or direct deposit. Our product testers will select on their profile which method of compensation they prefer.
Q & A for prospective clients (manufacturters looking to test products)
Consultations are free. You may be a brand manager, product manager, research manager or small business owner interested in In-Home Usage Test (IHUT) consumer research. Please touch base with an account manager at sales@online-american-product-evaluators.com to book a FREE CONSULTATION
Absolutely!! At Online American Product Evaluators, we see this as being critical to give manufacturers a broad and diverse selection of possible suitable demo graphical end user behavioural matches to test products and provide quality feedback to manufacturers. This quality feedback from qualified targeted product testers provides manufactures the benefit of making critical adjustments to their products before market roll out to help ensure a successful product launch.
Online American Product Evaluators conducts various in-home product tests which include some of the following elements: participant screening/recruiting; scheduling; product handling, placement and installation; ongoing surveys to measure product performance and satisfaction; journaling including photography and/or cellular snapshots; analysis and reporting; help line, etc.
If after reading this FAQ section you still have questions, don't hesitate to send an email to: support@online-american-product-evaluators.com